An illustrative maturity profile
This fictional scorecard presents Hartwell M&E Group at 2.4 out of 5.0 for operational maturity. It illustrates one way to describe a lower-middle profile across operating workflows; it is not a measured company baseline.
- Client
- Hartwell M&E Group
- Turnover
- £45m · 180 staff
- Example period
- Four weeks · May 2026
- Maturity
- 2.4 · of 5.0
- Prepared by
- BuiltAI Intelligence Ltd
- Status
- Example baseline
Illustrative worked example: fictional project and parties; figures, names and dates are fictional scenario details.
An example maturity score
This fictional scorecard presents Hartwell M&E Group at 2.4 out of 5.0 for operational maturity. It illustrates one way to describe a lower-middle profile across operating workflows; it is not a measured company baseline.
The illustrative scale runs from 1, ad hoc and undocumented, to 5, optimised and largely automated. The 2.4 example is not an industry benchmark or an assessment of an actual company.
This pack presents seven example deliverables: a maturity profile, a bleed scenario, an opportunity view, a tender-workflow illustration, a governance framework, a 12-month roadmap and an illustrative first-phase proposal.
Where the maturity gap is costing money
In this scenario, six cost categories total £1.87m a year (4.2% of the displayed £45m turnover) and about 9,600 hours. They illustrate areas where workflow changes may be explored.
If columns are offscreen, scroll sideways.
| Area | Annual value | Share | Closed by |
|---|---|---|---|
| Missed commercial recovery | £620,000 | 33.2% | Commercial Control Kit™ |
| Aged WIP and CNI drag | £410,000 | 21.9% | Margin Cockpit™ |
| Tender and bid admin | £340,000 | 18.2% | Bidroom in a Box™ |
| Invoice blockers | £235,000 | 12.6% | Margin Cockpit™ |
| Reporting overhead | £165,000 | 8.8% | Built to Order™ |
| SLA penalties | £100,000 | 5.3% | The Dispatch Desk™ |
| Total annual bleed | £1,870,000 | 100% |
In this example, the first two categories total £1.03m. The Heat Map shows tender production and commercial capture in Phase 1, with margin visibility and WIP / CNI reduction in Phase 2; this is a scenario sequence, not a measured recommendation.
What the example illustrates
This scenario maps a 12-month programme to a £708k to £970k target range, or 38% to 52% of the displayed bleed. A future scorecard could repeat agreed inputs and a documented method; no follow-up result is shown here.
| Dimension | Maturity (of 5) |
|---|---|
| Tender production and bidding | 2.1 |
| Commercial capture and variations | 2.0 |
| Margin visibility and WIP | 2.6 |
| RAMS and compliance | 3.1 |
| Invoicing and collection | 2.3 |
| Service desk and SLA | 2.5 |
| Overall maturity | 2.4 |
Six example dimension scores are shown. The displayed overall 2.4 is retained, but its component inputs and weights are not supplied, so the combined score cannot be reproduced from this sample.
| Phase | Months | Moves | Illustrative annual target |
|---|---|---|---|
| Phase 1 | 1 to 4 | Tender, commercial capture | £350k to £477k |
| Phase 2 | 5 to 8 | Margin visibility, RAMS | £227k to £312k |
| Phase 3 | 9 to 12 | Invoice blockers, service desk | £131k to £181k |
| Full scenario target | £708k to £970k | ||
A future assessment could repeat an agreed scorecard using documented inputs and method to compare movement. This example contains no follow-up result.