A first quarter of delivery, and value to review
Q2 is Greystone's first full quarter running its three agreed skills: £184,200 of approved variation value across ten contracts, £89,000 of invoices released from blockers, and £312,000 of aged-WIP movement on a memo basis. These are separate indicators, not proof of cash received or payback. Volume grew 28%, quality rose from 88% to 91%, and no governance breaches or data incidents were recorded.
- Client
- Greystone FM Group
- Period
- April to June 2026 · Months 1 to 3
- Portfolio
- 14 contracts · 42 sites
- Approved by
- D. Farrow, COO · 30 June 2026
- Reference
- BTO-GFM-QBR-Q2
- Status
- Strong start
Illustrative example: fictional project and parties.
The quarter in one view
Three skill packs are live in this example. Commercial Control Kit met its on-time target and Margin Cockpit exceeded its own; the Dispatch Desk reports 93% for the quarter and reached its 95% target in Month 3. Volume grew 28% from Month 1 to Month 3, and quality improved from 88% to 91%. One expansion opportunity was identified for Q3.
| Measure | Month 1 | Month 2 | Month 3 | Q2 |
|---|---|---|---|---|
| Outputs prepared | 68 | 78 | 87 | 233 |
| On-time rate | 94% | 96% | 97% | 96% |
| Quality score | 88% | 90% | 91% | 90% |
| Items returned | 14 | 11 | 8 | 33 |
| Governance breaches | 0 | 0 | 0 | 0 |
Where the £184,200 came from
The Commercial Control Kit skills supported all £184,200 of approved variation value across ten contracts, from 27 submitted variations. Seventeen of those 27 were previously unsubmitted or under-evidenced: the skills provided the structured narrative and evidence framework that made the claim submittable.
| Contract | Variations | Approved value | Previously unsubmitted |
|---|---|---|---|
| Meridian NHS Trust | 6 | £62,400 | 4 of 6 |
| Westbridge Retail Park | 4 | £38,100 | 2 of 4 |
| Riverside FM | 5 | £31,200 | 3 of 5 |
| Langton Civic Centre | 3 | £24,800 | 3 of 3 |
| Other contracts (6) | 9 | £27,700 | 5 of 9 |
| Total | 27 | £184,200 | 17 of 27 |
£184,200 is approved variation value; £89,000 is invoice-blocker release; £312,000 is memo aged-WIP movement. Payment and overlap between these indicators are not established, so they are not combined as cash received. Build costs are not supplied or netted here; net benefit and payback are not established.
Pack performance across the quarter
Item volumes reconcile to 233 outputs: 89 from Commercial Control Kit, 34 from Margin Cockpit and 110 from the Dispatch Desk. Pack and overall rates and quality scores are independently supplied illustrative metrics. Their denominators, weighting and assessment basis are not provided; quarter rates are not recalculated from prepared counts.
| Pack | Items | On time | Quality | Standout |
|---|---|---|---|---|
| Commercial Control Kit™ | 89 | 95% | 88% | £184.2k approved, turnaround 52 to 41 hrs |
| Margin Cockpit™ | 34 | 100% | 94% | 100% on time every week, snapshot by Day 2 |
| The Dispatch Desk™ | 110 | 93% | 88% | Ticket time 18 to 12 min, now beating target |
Commercial Control Kit quality at 88% sits two points below target, from site-diary upload delays rather than output quality. Aged WIP over 60 days is down 31% against a 40% target, and the Dispatch Desk improved on every measure across its 42 sites.
Expansion and Q3 targets
Across 14 contracts, the skills team recorded a 4.2-day mobilisation delay associated with RAMS bottlenecks. The £96,000 annual cost is an illustrative planning assumption; its basis is not supplied. The RAMS assessment is due by 24 July, with a proposed 50% cycle-time cut subject to comparable pilot endpoints. Pilot skills would be prepared before testing, ahead of any full catalogue build-out.
| Target | Q2 actual | Q3 target | Stretch |
|---|---|---|---|
| On-time rate, all packs | 96% | 97% | 98% |
| Quality score, all packs | 90% | 92% | 95% |
| Approved variation value, CCK | £184k | £200k | £250k |
| Aged WIP reduction, over 60 days | −31% | −40% | −50% |
| Dispatch handover on time | 87% | 95% | 100% |
Continue the three agreed packs into Q3 and approve the RAMS assessment as a priority. The quarter records £184,200 of approved variation value, without establishing net benefit. Controlled expansion would prepare and test pilot skills before any full catalogue build-out or rollout.