Engineer Ticket — Mobile View

The dispatch-ready ticket as it appears on the engineer's mobile device. All information from The Brief in a field-ready format with one-tap contacts and SLA countdown.

CLIENT: Aldgate Borough Council · 42 buildings
REFERENCE: TKT-2026-03847
PREPARED BY: Sentinel FM Ltd (via Built AI)
PERIOD: May 2026 · Month 18

ENGINEER MOBILE VIEW

TKT-03847 — As Seen on the Engineer's Device

This is the ticket D. Okonkwo received on his mobile app. The same information from The Brief (Stage 03) formatted for field use — priority and SLA clock prominent, contacts one-tap-to-call, safety flags unmissable.

TKT-03847P2 URGENT

Roof Leak — Active Ingress

Aldgate Central Library · 14 Corporation Street, M4 2FB

SLA FIX DEADLINE

17:14 TODAY

6h 36m remaining

Contact: Karen Whitfield · 0161 438 2201

Roof access key: Jim Doyle · 07700 412 883

Fault: Water ingress NE corner, 1st floor. 2 saturated ceiling tiles. Water pooling ~50mm.

⚠ WATER NEAR ELECTRICAL — socket + lamp within 1.5m. Lamp isolated by staff.

⚠ REPEAT FAULT — 3rd call in 7 months. Assess for permanent repair.

⚠ GRADE II LISTED — no external modifications without consent.

RAMS: RAMS-WH-004 (working at height) · RAMS-GR-012 (wet conditions)

Van stock: Flashing tape ✓ · Ceiling tiles ✓ · Silicone ✓ · WAH PPE ✓

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