The Dispatch Desk
The Dispatch Desk™Pack 06 / 06 · Client deliverable
PPM completion · Month 18

Every planned task, tracked to completion

The month's planned preventive maintenance, task by task: what was scheduled, what was completed, and the five tasks carried into June. Statutory regimes are tracked on their own, at the 100% completion the contract requires.

Client
Aldgate Borough Council · 42 buildings
Contract
Term maintenance · reactive and planned
Reference
ALD-PPM-M18
Period
1 to 31 May 2026 · Month 18
Prepared by
Sentinel FM Ltd · via BuiltAI
Status
Statutory 100%

Illustrative example: fictional project and parties.

95.4%of planned tasks completed
108Planned tasks scheduled in May
103Completed on schedule
5Overdue, carried into June
BuiltAI Intelligence Ltd · built-ai.ioALD-PPM-M18 · Month 18
01Completion

Where the month landed - 103 of 108 planned tasks

Every planned preventive maintenance task due across the 42 Aldgate Borough Council sites in May 2026, grouped by regime. Statutory tasks - fire alarm, emergency lighting and legionella - are tracked separately and carry a 100% completion requirement. The five outstanding tasks are all non-statutory and are scheduled into the first week of June.

Planned taskClassScheduledCompletedOutstandingCompletion
Fire alarm testingWeeklyStatutory42420100%
Emergency lightingMonthlyStatutory14140100%
Legionella flushingWeeklyStatutory18180100%
Statutory subtotal3 regimes74740100%
General building inspectionsNon-statutory12120100%
HVAC filter changesNon-statutory87187.5%
Gutter clearanceNon-statutory64266.7%
Electrical PAT testingBest practice86275.0%
Total planned tasks108103595.4%

Completion is measured against the tasks due in the period, not the annual plan. The five shortfalls are non-statutory and reconcile to the carry-over in section 03.

02Statutory

Statutory regimes, at the 100% the contract requires

Fire alarm, emergency lighting and legionella regimes carry a 100% completion requirement under the contract. Each is planned, resourced and evidenced before reactive work is allocated, so the statutory schedule is never displaced by reactive demand.

Fire alarm testingWeekly · statutory42 / 42
Emergency lightingMonthly · statutory14 / 14
Legionella flushingWeekly · statutory18 / 18
Statutory compliance: 100%

All 74 statutory tasks - fire alarm, emergency lighting and legionella - were completed on time in May. That is zero statutory failures for 18 consecutive months since contract start.

03Carry-over

The five outstanding tasks, all non-statutory

The five tasks not completed in the period sit in three regimes, each held by a specific, documented cause. None is statutory. Each is rescheduled into the first week of June, with a named engineer confirmed against it.

Outstanding taskClassQtyReason heldRescheduled
HVAC filter changeRiverside Leisure CentreNon-statutory1Access denied during a pool maintenance shutdownWeek of 2 June
Gutter clearanceNon-statutory2Weather delay; high winds prevented safe working at heightWeek of 2 June
Electrical PAT testingBest practice2Engineer sickness; backlog carried forwardWeek of 2 June
Total outstandingNon-statutory5Statutory schedule unaffectedWeek of 2 June
Overall PPM completion
95.4%
HVAC filter changes
87.5%
Electrical PAT testing
75.0%
Gutter clearance
66.7%
04Catch-up

The catch-up, into the first week of June

Catch-up plan

All five outstanding tasks are rescheduled for the week of 2 June, with a named engineer confirmed against each. The pool-shutdown HVAC filter is booked around the reopening, the two gutter clearances await a safe-access weather window, and the two PAT testing tasks are absorbed into the June programme. None affects the statutory position.

Measurement basis
Tasks due in the reporting period, not the annual plan
Statutory regimes
Fire alarm, emergency lighting and legionella
Statutory record
Zero failures across 18 consecutive months since contract start
Planned work
29 of 34 non-statutory and best-practice tasks completed; 5 carried to June
Reporting
Monthly, to the contract manager
Reference ALD-PPM-M18Period 1 to 31 May 2026Catch-up Week of 2 June 2026

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