Effective April 2026
Privacy Policy
This policy explains what personal information BuiltAI Intelligence Ltd collects when you use our website and web platform, why we collect it, and how we protect it. It applies to public visitors, prospects and authenticated client users.
1. Who we are
BuiltAI Intelligence Ltd is a UK private company providing governed AI consultancy and software for the built environment. For any privacy enquiry contact our team via the contact form.
2. What we collect
- Contact information: name, business email, phone, role and company when you submit a form, complete the scorecard or join the client portal.
- Operational content: documents, data and notes uploaded under a signed Statement of Work, classified under our R / A / G rules.
- Usage data: anonymous analytics about page visits and feature usage, used to improve the product.
3. Why we collect it
- To respond to enquiries and qualify next steps.
- To deliver paid audits, pilots and retainers.
- To meet legal, accounting and contractual obligations.
- To send service-related communications (engagement updates, deliverable reviews). We do not sell or share contact details with third-party marketers.
4. How we protect it
Personal data is stored in encrypted Supabase Postgres databases and Supabase Storage. Internal access is role-based and audit-logged. Red-classified data is not accepted for upload via the platform — it is handled through a separately agreed secure route. See our Data Security statement for full detail.
5. Your rights
Under UK GDPR you have the right to access, rectify, port and erase your personal data, and to object to or restrict its processing. Email us via the contact form to make a request — we respond within one calendar month.
6. Cookies
See our Cookie Policy for the cookies we use and how to manage them.
7. Changes to this policy
We may update this policy from time to time. The effective date at the top of the page reflects the latest version.