Knowledge library

Frameworks, patterns and checklists

Long-form, opinionated and short. Read for the framework, not the thought leadership.

Reporting & boards

The two-page board pack — narrative before numbers

A two-page board pack is a discipline, not a constraint. Narrative on page one, KPIs and exceptions on page two — every other view is exhibit.

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Commercial control

The monthly commercial rhythm — what good looks like

A defensible monthly commercial close: notices reconciled, variations evidenced, recoveries tabled and agreed before the board pack lands.

6 min readRead article

AI governance

An AI governance baseline procurement teams will accept

What procurement actually want to see — a policy, a classification rule, an audit log and a refusal path. Practical, not theatrical.

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RAMS & method

From RAMS chaos to a method library — the factory pattern

Stop rewriting RAMS from scratch. Build a task-based method library, attach evidence as you produce, and submit a defensible audit trail in minutes.

7 min readRead article

Tender quality

Clarifications discipline — winning more by writing fewer

Clarifications are not free hits. A disciplined RTM, a single clarifications log and an evidence-backed bid are the difference between credible and cluttered.

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Contract obligations

From contract clauses to a live obligations register

Contracts are read at signature and rarely after. The obligations register turns clauses into owners, dates and evidence — and keeps them visible.

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Service desk

Closing the service desk evidence loop

SLA scores improve when the ticket carries evidence end-to-end. The fix is fewer fields, more attached photos, and triage that picks the right route.

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Commercial control

The evidence index — your insurance against late disputes

When the dispute lands, the evidence index decides the outcome. Build it as you go, not in a panic eight weeks before the hearing.

4 min readRead article